Social distancing measures at Southbourne Farm Shop (September 2020 update)
Throughout the pandemic we have implemented and updated social distancing procedures according to needs, ensuring that our customers can shop safely with us in a friendly environment.
As per the new regulations launched on 24th July 2020, we ask that customers wear a face covering before entering the shop. Our staff will also be wearing masks. Children under 11 or those with underlying health conditions who are unable to wear a mask are exempt.
During busy periods, we may need to limit the number of customers in the shop at any one time, with a "one-in, one-out" policy. Please be aware of social distancing, especially as we have limited floor space. We also ask that customers use the complimentary hand sanitiser at the front door before entering the shop.
We have protective screens up at the checkouts, and floor signage acts as a reminder for customers to be aware of social distancing. We also have signage to indicate that we have separate doors for entering and exiting.
Although we are still taking cash payments, we encourage the use of debit/credit cards or payment using apps such as Google Pay and Apple Pay.
Please note that during the pandemic, we are unable to allow customers to use our toilet facilities.
We value your feedback. Please let us know if you have any concerns. Please remember also that if you are aged 70 or over, or have underlying health conditions that require you to restrict shopping in public, we are happy to deliver to you. More details on our delivery service are available on our Delivery page.